About the Role
The Customer Success Manager is the tip of our spear driving value to our customers and owning the overall value lifecycle of customers across initial onboarding and scoping, through training and technical integrations, driving adoption, and through renewals and natural upsells. You will partner with our Technical Implementation team to define key customer outcomes and via analysis of data and feedback work to ensure customers meet and exceed these outcomes. You will be involved in all aspects of support, account management, demonstrating the product, educating and training customers, and more. Join our team to transform how companies sell, and communicate with their prospects and customers.